Frequently asked questions
Product Information
All of our dental products and most of our face products are vegan. A few of our moisturizers contain emu oil and our lip balms contain beeswax. A complete list of ingredients is listed under the description of each product.
Our products are formulated with safe, gentle ingredients, and we believe they are suitable for most pregnant and nursing women. However, every pregnancy is unique. For your peace of mind, we always recommend consulting your healthcare provider before adding any new products to your routine—they know your medical history best and can give you the most personalized advice.
Our products are made with only natural, non-toxic ingredients and never require poison control warnings—unlike many conventional fluoride products, which are not safe to swallow, especially for children. That said, every child is unique, so if you have specific concerns, we always recommend consulting your child’s healthcare provider before starting any new oral care routine.
Shipping & Delivery
We make every effort to ship orders within 48 hours; however, during the holiday season, shipping times may increase.
Once your order ships, you can log in at the top of the help center to track your order.
Please get in touch with us ASAP to see if we can update your address; once an order starts to process, there is a small window that we can edit and make changes. Unfortunately, we cannot make changes once an order begins to ship.
Yes, we offer local pick-up from our headquarters in Copley, Ohio. Please call our support team to place an order over the phone and schedule a pickup time. When ordering direct, you will not only save on shipping, but you will also receive 15% off.
Subscription Information
We offer subscriptions ranging from every 4 weeks to every 20 weeks, with no questions asked cancellations, free shipping over $99 and a 10% discount Locked in on every order.
You can change or modify your subscription in your account.
Affiliate Program
Yes! Click here to sign up for our Affiliate Program.
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